Best Practices for Enterprise

Best Practices for Enterprises Planning to Adopt Augmented Reality

April 25, 2017

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Know How Your Enterprise Would Benefit From AR

What if I told you I could give one of your workers two hours back from their day, minimizing repetitive work, and utilize their full ability? Those are very real, deliverable benefits of augmented reality.

AR is a medium like video or the written word, and like those it will impact every future enterprise and application, regardless if they’re one of the first to adapt. So even if you don’t think this is for you, it just might be in the future.

A good example would be with the mining industry. It’s been around long enough that it’s experienced the introduction of every previous type of medium. The act of being able to write changed mining through accounting, management, and the recording of knowledge and communication of technical aspects. Everything from motorized equipment through modern computing impacted their process. As the mediums progressed, they changed mining every time it happened. Even to this day, with the introduction of video, safety videos became a thing. One can remotely monitor progress via video. There is not an enterprise that won’t be impacted by the introduction of a new medium.

As a spatial and temporal medium, AR affects different industries to different degrees. If you have things that are very spatially relevant, and have to be coordinated across tight timelines, then it’s very important to you. This includes enterprises where you have to deal with a lot of spatial information, like construction, manufacturing, or defense applications.

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Sell Your Company on AR

AR is experiential, so you need tools and demos to highlight the benefits. When thinking about building your future with AR, consider the challenges you already face.

For example, in construction, you might struggle with:

  • Communicating design intent to distributed workforces
  • The erosion of knowledge and skills as more senior people leave your workforce
  • Onboarding new people
  • Centralized expertise — engineers and designers not located on the construction site or down in the plant
  • There are some existing workarounds. You could pay enormous amounts for travel and expenses to bring that expertise to the worksite, or you could more seamlessly communicate design intent and visualize what your designers wanted to see in situ before you build it.

Now imagine you can see not only what it will look like today, but also what it’s supposed to look like, and beyond that, what it’s supposed to look like two weeks in the future. You could answer questions you don’t currently even have the tools to access. This helps to communicate expectations to crews. What percentage done are my framers and what percent done are my sheetrock installers?

One of the nice things about implementing AR, you have some foundational work already laid down based on programs and processes you’re already using.

Going back to the construction example, the vast majority of building design work has shifted from pen and page to the digital age and three-dimensional products. Because that information exists in this digital form, it’s portable to AR.

You want to be able to layer all of that information through your work space and move through it. A phone or tablet might be a nice way to see the possibility of an AR solution, but you need a wearable to deliver the full impact. But if you still have some hesitation on a full implementation, there are some additional steps to walk through.

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Build Your AR Roadmap

Now that it’s time to work AR into your processes, there are a few steps involved. First, you should see what someone else’s content looks like in augmented reality. Once you’re past the “oo and ah” stage, it’s time to talk about what your workflows look like. You have your own software tools and pipelines.

Taking all of your information and coupling with our technology, together we can work on a proof of concept. This will take your data on your site and offer you options on what we can do by focusing on a specific worker and addressing their daily workflow process. This will start with content creation, move to a visualization, and end with a determinable return on investment (ROI) evaluation. Because every workflow and enterprise is different, we’ll then talk about how to scale that across the different roles as well as up and down the pipeline.

After the proof of concept, you will move into a pilot program. While a proof of concept is created with a lot of governance and observation, the pilot program will provide you with the tools to take those learnings to a broader base. All feedback in this stage will help hone your approach to AR and even “negative” feedback can be some of your best feedback for refinement. A well-thought out and executed pilot allows you to extract all the information you need to plan a proper AR adoption roadmap.

Wondering how to talk to workers who might be hesitant to incorporate new technology into their day? The key is to convey the important fact that incorporating the right AR solution will address pain points to help them do the tasks they hate doing less and the ones they like doing more. It allows them to spend more time applying their craft and skill and less time just looking for stuff, waiting for answers, and getting stuck on problems.

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Implementing AR

In closing, identify your workflows that can be improved by AR and remember to be specific.

Next, implement a proof of concept and use those results to fuel a pilot program. Finally, take all of this information to adopt AR in a way that will best benefit your enterprise.

Still feel like you need help?

DAQRI is a leader in the field of augmented reality and we’re already working with different enterprise companies. DAQRI makes the underlying technologies to be able to absorb that data and be able to view it in situ. We make the hardware. We make the computer vision products that power our operating system.

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